Which of the following can help a business streamline processes in content marketing?

The utilization of a Customer Relationship Management (CRM) system is a crucial factor in helping a business streamline processes in content marketing. A CRM system enhances an organization's ability to manage customer interactions and data throughout the customer lifecycle, thereby improving customer service relations and assisting in customer retention and satisfaction.

With a CRM in place, marketers can track customer interactions and preferences, gather insights about their audience, and segment their market effectively. This leads to more personalized and relevant content, ultimately making content marketing efforts more efficient and effective. By automating certain tasks and workflows, a CRM also facilitates better collaboration among teams and ensures that consistent messaging is delivered across all platforms.

In contrast, the other options would hinder rather than help streamline processes. A lack of feedback fails to provide the necessary insights for continuous improvement, a reduction in available channels limits outreach and engagement opportunities, and ignoring customer engagement disregards critical interactions that can inform content strategies. All of these can lead to disjointed marketing efforts, making it more difficult to reach and resonate with the target audience.