What is a primary engagement strategy on social media?

Prepare for the CIM Level 3 Content and Channels Test. Enhance your knowledge with multiple-choice questions and detailed explanations to ace your exam.

The primary engagement strategy on social media revolves around encouraging interaction through likes and comments. This approach focuses on fostering a two-way conversation between the brand and its audience, which is essential for building relationships and enhancing brand loyalty. By actively encouraging likes and comments, brands motivate their followers to share their thoughts, opinions, and experiences, which not only boosts engagement metrics but also provides valuable feedback and insights into customer preferences.

Active engagement through likes and comments can create a sense of community and connection, making users feel that their contributions are valued. This can lead to increased visibility through social sharing and discussions, further amplifying the reach and impact of the content.

In contrast, other options, such as posting infrequently, avoiding personal interactions, or relying heavily on automated responses, diminish engagement potential. These approaches can make a brand seem less accessible, relatable, or genuine, ultimately leading to reduced interaction and diminished audience interest. Therefore, focusing on encouraging likes and comments aligns directly with effective social media engagement strategies.

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